The Resident Voice Index initiative

Game-changing research in partnership with the sector

We are proud to have launched the UK’s most comprehensive and independent survey of resident satisfaction in the UK social housing sector. Through anonymised data capture, the initiative will investigated underlying social, emotional and economic factors that impact a resident’s experience of social housing and their housing providers. In this session, we’ll share latest updates – and how you can leverage the insights to understand better and elevate the resident journey.