{"id":1244,"date":"2021-03-17T17:28:28","date_gmt":"2021-03-17T17:28:28","guid":{"rendered":"https:\/\/mriusersconference.com\/emea\/?post_type=session&p=1244"},"modified":"2021-05-10T13:28:07","modified_gmt":"2021-05-10T13:28:07","slug":"industry-insight-3","status":"publish","type":"session","link":"https:\/\/mriusersconference.com\/emea\/session\/industry-insight-3\/","title":{"rendered":"Building safety & the resident voice"},"content":{"rendered":"

How agents are provisioning for building safety challenges & the role technology plays<\/h3>\n

Customer engagement has never been more crucial. From the need to deliver against unprecedented expectations, to the growing challenge of managing the implementation of building safety legislation, property managers are under increasing pressure to do more with less – all while keeping residents and leaseholders up to date with latest developments and information. In this session, a number of industry leaders will share their insights into how the evolving situation is being managed, best practices agents and managers can adopt, and the ways in which technology can support the approach.<\/p>\n

Speakers:<\/p>\n

Benjamin Hume<\/strong>
\nManaging Director, Evolve Block Management<\/p>\n

Lorna Kassoul<\/strong>
\nSystems and Projects Manager, Fexco Property Services Groups<\/p>\n

Michael Toogood<\/strong>
\nPartner – Residential Asset Management \/ Customer Care, Knight Frank<\/p>\n

Nicholas Faulkner<\/strong>
\nManaging Director, Alexander Faulkner Partnership<\/p>\n

Nygel Scourfield<\/strong>
\nExecutive Director, ReSI Property Management<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"location":[],"track":[],"class_list":["post-1244","session","type-session","status-publish","hentry","entry"],"acf":[],"yoast_head":"\nBuilding safety & the resident voice - MRI Ascend EMEA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mriusersconference.com\/emea\/session\/industry-insight-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building safety & the resident voice - MRI Ascend EMEA\" \/>\n<meta property=\"og:description\" content=\"How agents are provisioning for building safety challenges & the role technology plays Customer engagement has never been more crucial. 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